Amsterdam Schiphol (AMS)

β€’ Complete Guide 2026
66.8 million (2024)
Passengers (2024)
1 main terminal divided into 3 departure halls (Lounges 1, 2, 3)
Terminals
70+ passenger airlines operating
Airlines
301 destinations (124 intercontinental) in 2024
Destinations

Airport Overview

Amsterdam Airport Schiphol, officially known as Amsterdam Airport Schiphol (Dutch: Luchthaven Schiphol), is the main international airport of the Netherlands and one of Europe's premier aviation hubs. The airport bears the name "Schiphol," derived from the historical Dutch term roughly meaning "ship's hole," a reference to the shallow lake that once occupied this reclaimed polder land β€” one of the lowest points in Europe at approximately βˆ’4 metres below sea level. Located 9 kilometres (5.6 miles) southwest of Amsterdam's city centre in the municipality of Haarlemmermeer, North Holland Province, the airport serves as the primary hub for KLM Royal Dutch Airlines and a key connecting hub for the SkyTeam airline alliance. Transavia, TUI Netherlands, and Corendon Dutch Airlines also use Schiphol as their main base of operations.

In 2024, Amsterdam Airport Schiphol welcomed 66.8 million passengers β€” an increase of 8% over 2023's total of 61.9 million β€” across 473,815 air transport movements, a rise of 7.2% year-on-year. These figures place Schiphol as the fourth busiest airport in Europe by passenger volume and fifth in the world for international passenger traffic, according to the ACI Airport Industry Connectivity Report 2024. The airport also ranked second in Europe for overall connectivity (behind Istanbul) and fifth globally, while holding the distinction of having the highest number of direct European destinations among all airports worldwide. In 2024, Schiphol served 301 destinations β€” 124 of them intercontinental β€” with top destination markets including the UK, Spain, Italy, the USA, and Turkey.

Schiphol opened in 1916 as a military airfield on the drained Haarlemmermeer polder. Commercial aviation began in 1920 when KLM operated the world's first regular international air service out of the airfield. The airport expanded dramatically through the 20th century: the current main terminal complex was inaugurated in 1967, and the landmark Schiphol Plaza central hall opened in 1995. A major expansion in 2003 added a fourth runway and Terminal 4. The airport now covers 2,787 hectares (6,887 acres) and features six runways (including the Polderbaan runway, 7.5 km from the terminal β€” the most distant runway of any major European airport). Schiphol Group, the Dutch state-owned enterprise, has operated the airport since its corporatisation. In 2024, Schiphol Group announced a €6 billion infrastructure investment plan covering 2024–2029, including pier renovations, a new baggage handling system, additional aircraft stands, and long-term plans for a new terminal and metro connection.

What sets Schiphol apart architecturally and operationally is its distinctive "single-terminal concept": one enormous terminal building split into three departure halls (Lounges 1, 2, and 3), with interconnecting landside and airside corridors allowing passengers to walk between piers without shuttle buses in most cases. The airport is built below sea level on reclaimed polder and features a world-renowned duty-free shopping area (the "Holland Boulevard" shopping boulevard), the Rijksmuseum Amsterdam Schiphol branch airside, a casino, and an observation deck with a real KLM Fokker 100 aircraft accessible to passengers. In 2024, cargo volume reached 1.49 million tonnes (+8.2% year-on-year), reinforcing Schiphol's position as Europe's fourth-busiest cargo gateway.

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🎯 Quick Facts: The airport operates 24/7 with 1 main terminal divided into 3 departure halls (Lounges 1, 2, 3) main terminals, serves over 301 destinations (124 intercontinental) in 2024, and is one of the busiest airports in the region, known for excellent connectivity and modern facilities.
IATA Code
AMS
ICAO Code
EHAM
Location
Haarlemmermeer, North Holland Province, Netherlands
Distance to City Center
9 km (5.6 miles) southwest of Amsterdam city centre; ~15–18 km by road
Elevation
-4 m (-13 ft) AMSL (below sea level)
Opened
1916 (military); 1920 (commercial)
Operator
Royal Schiphol Group N.V.
Operating Hours
24/7
Runways
6 runways: 04/22, 06/24, 09/27, 18C/36C, 18L/36R, 18R/36L (Polderbaan)
Hub For
KLM Royal Dutch Airlines (SkyTeam), Transavia, TUI Netherlands, Corendon Dutch Airlines
Annual Passengers
66.8 million (2024)
Website
https://www.schiphol.nl/en/

Terminals & Gates

Overview: The Single-Terminal Concept

Amsterdam Airport Schiphol operates on a distinctive single-terminal concept: one large interconnected terminal building divided into three departure halls, known as Lounge 1, Lounge 2, and Lounge 3. All are housed under one roof and connected both landside (before security) and airside (after security/passport control), meaning passengers can walk between all areas without taking a shuttle bus β€” a rare convenience among major European hubs. The exception is the low-cost Pier M: once airside, Pier M passengers cannot access other areas.

The central hub of the airport is Schiphol Plaza, a vast shopping and services hall above the railway station that connects the check-in areas of all three halls and provides access to the adjacent hotel cluster. The terminal covers over 100,000 square metres of building space and handles all commercial passenger traffic, with 223 boarding gates including 18 double-jetway gates for widebody aircraft. Three gates are modified for the Airbus A380.

Departure Hall 1 (Lounge 1) β€” Schengen European Flights

Departure Hall 1 primarily handles flights within the Schengen Area (most European destinations) and is the largest check-in area at the airport. Check-in counters are numbered 1–24 and serve KLM Schengen routes and most European carriers. After security screening, passengers access the airside Lounge 1, which connects to Pier B (14 gates), Pier C (21 gates), and Pier D (20+ gates, predominantly used by KLM Schengen and partner flights). The D-pier is a two-storey pier with a retail gallery on the upper level.

  • Lounges: KLM Crown Lounge 25 (Schengen, 2nd floor, near Pier D); Aspire Lounge 26 (Schengen, 2nd floor, near Pier D); Star Alliance Lounge (near D gates); Privium ExpressLounge (beginning of Pier D, 2nd floor)
  • Notable retailers: Duty-free shops, STACH food, Bubbles Seafood & Wine Bar, Eataly (pizza and espresso)
  • Facilities: Multiple food courts, currency exchange, ATMs, pharmacy

Departure Hall 2 (Lounge 2) β€” Non-Schengen / Intercontinental

Departure Hall 2 handles most non-Schengen and intercontinental departures, serving passengers flying to destinations outside the Schengen Area (including the UK post-Brexit, USA, Asia, Africa, Middle East, etc.). Check-in counters are numbered approximately 25–52. After security and passport control, passengers enter the airside Lounge 2, which connects to Pier D (upper section), Pier E (SkyTeam/KLM intercontinental gates), and partially to Pier F. This is the busiest lounge area.

  • Lounges: KLM Crown Lounge 52 (Intercontinental, near Pier F); Aspire Lounge 41 (625 mΒ², 180 seats, near E/D gates β€” reopened February 2024 after major renovation); Oneworld Lounge (473 mΒ², 118 seats, opened February 2024, between D and E gates); YOTELAIR Amsterdam Schiphol (airside transit hotel, Lounge 2)
  • Holland Boulevard: The centrepiece shopping and dining boulevard runs between Lounges 2 and 3, featuring 100+ duty-free and retail outlets, the Rijksmuseum Amsterdam Schiphol art gallery, a casino, and the Baby Care Lounge
  • Notable features: Panorama Terrace with a Fokker 100 aircraft accessible to passengers, shower cabins (24/7, EF filter area), Mercure Hotel Schiphol Terminal (airside, upper level near Piers F/G/H)

Departure Hall 3 (Lounge 3) β€” Mixed Schengen & Non-Schengen

Departure Hall 3 handles a mix of Schengen and non-Schengen departures, predominantly used by lower-cost and charter carriers. Check-in counters are numbered approximately 53–76. Airside, this hall connects to Pier F, Pier G, and Pier H. Pier M (low-cost pier, physically separate airside) is also associated with this hall and handles Ryanair and other ultra-low-cost carriers.

  • Lounges: KLM Crown Lounge (non-Schengen, Lounge 3, near Pier F); Privium lounge access
  • Note on Pier M: Once airside in Pier M, passengers cannot cross to any other pier or lounge area. No premium lounges are accessible from Pier M
  • Facilities: STACH outlets, standard retail and dining

Inter-Terminal Navigation

Because Schiphol operates as a single terminal, passengers walk between areas. Walking time from the far end of one pier to another can be 15–25 minutes. All areas are connected by clearly signposted corridors, escalators, and moving walkways. The Schiphol Plaza level is the main meeting point and transit hub. An inter-pier shuttle train ("Baggage Train") assists passengers needing mobility assistance.

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Transportation Guide

Getting from Amsterdam Airport Schiphol to the City Centre

Amsterdam Airport Schiphol is exceptionally well connected to Amsterdam and the wider Netherlands by multiple transport modes. The airport's own railway station β€” located directly beneath Schiphol Plaza β€” is one of the busiest in the Netherlands and provides fast, frequent, and affordable onward travel. Below is a comprehensive overview of all transport options available to travellers.

Train (Recommended β€” Fastest Public Transport)

The most popular and efficient way to reach Amsterdam city centre is by NS (Dutch Railways) train. Schiphol Airport Railway Station is located directly below the terminal, accessible by escalator or elevator from Schiphol Plaza. Trains run frequently and connect directly to Amsterdam Centraal (Amsterdam Central Station) in approximately 17–20 minutes. The Intercity Direct (non-stop) service takes about 17 minutes; the Sprinter service stops at Lelylaan and Sloterdijk before reaching Centraal (approx. 25–30 minutes).

  • Amsterdam Centraal: 17–20 min, trains every 5–10 minutes, 06:00–00:00; then hourly night trains
  • Amsterdam Zuid (South): 6 min, via Intercity Direct, frequent departures
  • Rotterdam Centraal: ~25–30 min direct Intercity
  • The Hague (Den Haag Centraal): ~30–35 min direct
  • Utrecht Centraal: ~30 min direct
  • Platforms 1–6: Tracks 1–2 for local Amsterdam services; Tracks 3–4 for Hoofddorp; Tracks 5–6 for Den Haag, Rotterdam, and international Thalys/Eurostar services

Ticket prices (2024–2025):

  • Single 2nd class ticket to Amsterdam Centraal: €6.20 (paper ticket machine) or €5.20 (OV-chipkaart contactless)
  • Single 1st class ticket: €8.33–€10.50
  • Children aged 4–11: Railrunner ticket €2.50, valid all day on all domestic trains
  • Amsterdam Travel Ticket (train + unlimited GVB metro/tram/bus in Amsterdam): €18–€33 for 1–3 days
  • Amsterdam & Region Travel Ticket (ARTT): includes GVB + regional buses + train from Schiphol

Tickets can be purchased at yellow NS vending machines in Schiphol Plaza or at the NS Service Desk. You can also pay contactlessly with a bank card, credit card, or mobile at the yellow card readers near escalators β€” no need to buy a ticket. Book international trains (Thalys to Paris, Eurostar to London, Intercity to Brussels) in advance at ns.nl.

Bus β€” Express Bus 397 (Amsterdam Airport Express)

Bus line 397, operated by Connexxion and branded the Amsterdam Airport Express, runs from Schiphol Plaza (Bus Platform B17) to the southwestern part of Amsterdam city centre. This is the preferred option for travellers staying near Leidseplein or Museumplein (Van Gogh Museum, Rijksmuseum area).

  • Route: Schiphol β†’ Vijzelgracht β†’ Heineken Experience β†’ Leidseplein β†’ Museumplein
  • Journey time: approx. 30 minutes to Leidseplein
  • Frequency: Every 8 minutes during daytime, less frequent evenings
  • Operating hours: Daily from approximately 06:00 to 00:30; Night bus N97 operates midnight–05:00 (hourly)
  • Ticket price: €6.50 one-way (card payment only from driver; or buy online)
  • GVB bus 69 (cheaper, less direct): €3.20 to Sloterdijk station; then metro/tram to centre

Taxi

Official licensed taxis wait at the Official Taxi Stand directly in front of Schiphol Plaza exits (follow the "Taxi" signs). Taxis use taximeters, but many companies offer fixed rates to central Amsterdam. Only use taxis from the official rank β€” taxi fraud (touts in high-vis vests offering unofficial rides) is a known issue at Schiphol.

  • Estimated cost to Amsterdam city centre: €40–€60 (meter); fixed pre-agreed rates available
  • Taxi-Electric (electric fleet, fixed rates): €40 to central Amsterdam, €30 to Amsterdam South (call +31 88 100 4444)
  • Journey time: 20–30 min (off-peak); up to 60 min during rush hour
  • Taxis operate 24/7 from the official rank
  • Minimum fare: €35 for trips to/from Schiphol
  • Base fare: €7.50 including first 2 km; per-km rate applies thereafter

Warning: Do not accept rides from individuals soliciting inside the terminal or near arrivals. Always proceed to the official taxi stand and verify a meter is in operation.

Ride-Hailing Apps β€” Uber, Bolt, FreeNow

Uber, Bolt, and FreeNow all operate at Schiphol. The designated App Pick-up Zone is located in front of the terminal building β€” follow signs for "App Pick-up." Prices are displayed before booking and are generally competitive with taxis, though surge pricing applies at busy times.

  • UberX to city centre: approx. €30–€50
  • Uber Black: approx. €55–€80
  • Bolt: approx. €28–€45
  • All offer fixed price at booking β€” no surge surprises once confirmed

Car Rental

All major rental companies have desks at Schiphol. Landside rental desks are located on the ground level beneath Arrivals Hall 2 (follow "Car Rental" signs). Available companies include: Avis, Budget, Enterprise, Hertz, Europcar, Sixt, National, Dollar, Thrifty, and several local Dutch companies. Pick up is at the rental desk inside the terminal; vehicle collection is from the adjacent car rental area.

Hotel Shuttles

Several nearby hotels offer complimentary shuttle services to/from Schiphol. The ibis budget Amsterdam Airport (approx. 2 km from the airport) runs a free shuttle. The Steigenberger Airport Hotel Amsterdam and Van der Valk Hotel Schiphol also offer shuttle services. The Hilton, Sheraton, and citizenM hotels are within walking distance (5–10 minutes) and do not require shuttles.

TransportTimePriceFrequencyHours
Train (NS β€” Amsterdam Centraal)17–20 min€6.20 (2nd class)Every 5–10 min06:00–00:30 (night hourly)
Express Bus 397 (Leidseplein)~30 min€6.50Every 8 min06:00–00:30; N97 night bus
GVB Bus 69 (Sloterdijk)~25 min€3.20FrequentDaytime
Official Taxi (metered)20–40 min€40–€6024/724/7
Taxi-Electric (fixed)20–30 min€40 fixedOn demand24/7
Uber / Bolt20–35 min€28–€55On demand24/7
Car Rental15–20 min (self-drive)From €30/dayβ€”Varies by company
Hotel Shuttle (ibis budget etc.)5–15 minFreeScheduledLimited hours
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Hotels Near the Airport

Hotels Connected to or Inside the Terminal

Hilton Amsterdam Airport Schiphol is the airport's flagship hotel, physically connected to the terminal via a covered walkway from the Arrivals hall. The distinctive cube-shaped building features 433 rooms, a spectacular 41-metre-high glass atrium, the Terrace Restaurant, Executive Lounge, fitness centre, and spa. The hotel opened in 2015 and is rated Excellent by most travellers. Price range: €200–€350/night on average; higher during peak season.

Sheraton Amsterdam Airport Hotel and Conference Centre is another walkable, directly connected option β€” a covered walkway links it to the terminal across from the Arrivals/Train Station hall. It features 407 rooms, a large conference centre, rooftop bar with city views, and a full-service fitness and spa day pass (€39) open even to non-guests. Rated Excellent with 6,000+ reviews. Price range: €210–€380/night.

YOTELAIR Amsterdam Schiphol is a transit hotel located airside in Lounge 2 (non-Schengen departures area), accessible only to ticketed passengers who have passed security. Ideal for long layovers β€” minimum stay is 4 hours, hand baggage only. Features 57 compact "cabins" with rainfall showers and SmartTV. Price range: approx. €100–€200 for 4–8 hour stays (rates vary by duration).

Mercure Hotel Schiphol Terminal is an airside hotel located in Lounge 3, upper level near Piers F, G, and H. It offers a shower day pass for approximately €25 (including towels and toiletries), making it popular for transit passengers needing to freshen up. Overnight price range: €180–€280/night.

Within Walking Distance (5 minutes)

citizenM Schiphol Airport (4-minute walk from Arrivals Hall 4) is a stylish, tech-forward hotel with compact but clever XL king rooms controlled by iPad (MoodPad). It features the 24/7 canteenM bar-restaurant, a vibrant communal lobby, and free high-speed Wi-Fi. Affiliated with Marriott Bonvoy. Price range: €110–€200/night, often cheaper than the Hilton or Sheraton.

Within 2–5 km (Shuttle or Short Drive)

  • Steigenberger Airport Hotel Amsterdam β€” 4-star, 418 rooms, gym, 5 min by shuttle. Price: from €100–€180/night. Parking available on-site.
  • ibis budget Amsterdam Airport β€” Budget chain, approx. 2 km from terminal, free shuttle, reliable and clean. Price: from €65–€100/night. 11,000+ reviews, rated Good.
  • Vienna House Easy by Wyndham Amsterdam β€” 3-star, approx. 3 km, free shuttle, good value. From €65–€110/night.
  • Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel β€” 4-star Marriott brand, indoor pool, gym, approx. 3 km, free shuttle. From €90–€160/night.
  • Van der Valk Hotel Schiphol β€” 4-star Dutch chain, spacious rooms, restaurant, bar, free parking, shuttle. Approx. 3 km. From €100–€180/night.

Sleep Facilities & Transit Lounges

For passengers who cannot or do not wish to book a hotel room, YOTELAIR airside (see above) is the main option for ticketed transit passengers. Landside, the Privium ClubLounge (membership required) offers comfortable seating and rest facilities before security. The Aspire Lounges (Lounge 26 and Lounge 41) have comfortable seating but no dedicated sleep zones. Some travellers report sleeping in the terminal overnight; note that security guards conduct nightly rounds from midnight checking for boarding passes and asking landside sleepers to leave until 04:00 reopening.

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Parking Options & Rates

Parking Overview at Amsterdam Airport Schiphol

Schiphol offers several official parking options, ranging from short-stay covered parking steps from the terminal to economical long-stay lots with free shuttle services. All parking facilities are operated by Schiphol Group. Prices are significantly lower when booked online in advance via the Schiphol Smart Parking service β€” drive-up rates can be 30–50% higher. EV charging points are available at P1 and P3 covered sections.

P1 Short-Stay Parking (Closest to Terminal)

P1 is the closest parking facility, located 2–6 minutes on foot from the terminal building via a covered walkway. It is a 2-floor covered and surveilled car park with 3,900 spaces and 12 EV charging points. Ideal for pick-ups, drop-offs, and stays under 48 hours. Maximum vehicle height: 2 metres.

  • After 48 hours without a pre-booking: +€100 penalty per day
  • EV charging: Yes (covered section)

P3 Long-Stay Parking (Best Value for Multi-Day Trips)

P3 is Schiphol's long-stay parking area, located further from the terminal but served by a free express shuttle bus running every 10 minutes, 24/7, taking about 5 minutes to the terminal. P3 has both covered (sheltered) and uncovered (open-air) sections. Available for stays from 8 hours up to 6 months. Strongly recommended for trips of 2+ days. Pre-booking online gives the best rates.

  • P3 covered: 5,158 indoor spaces; EV charging available
  • P3 uncovered: 10,351 outdoor spaces
  • Free shuttle every 10 minutes, 24/7
  • Return: Follow yellow P3 signs to Bus Stop A5 in front of the train station

P6 Valet Parking

Valet parking (P6) allows passengers to drive directly to the P6 Valet desk near Departures, hand over their keys to uniformed staff, and walk straight to check-in. Vehicle is parked in a secured, surveilled facility. On return, the car is brought to the valet desk upon your request. Sheltered and unsheltered options available.

  • P6 Valet Unsheltered: approx. €47.50/day
  • P6 Valet Sheltered (premium): approx. €55–€65/day
  • 2-minute walk to Departures

Kiss & Ride (Free Drop-Off)

A free short-stay drop-off zone (Kiss & Ride) is located directly in front of the Departure halls. This is for drop-off only β€” waiting or parking is strictly prohibited and enforced with fines. For picking up arriving passengers, use P1 (paid).

Off-Airport & Park & Ride Options

Numerous third-party private parking companies operate near Schiphol, typically offering shuttle transfer to the terminal. These can be significantly cheaper than official Schiphol lots, especially for stays of 5+ days. Prices from private operators start at approximately €3.50–€8/day when booked well in advance. Search via Parkos, Parclick, or ParkVia for comparison. Amsterdam's city P+R (Park & Ride) lots charge €6–€13/day and include public transport into the city, but are not directly shuttle-linked to the airport.

Parking OptionLocation24h Price48h PriceExtra DayEV Charging
P1 Short-Stay2–6 min walk~€55~€115+€100/day (unpre-booked)Yes
P3 Covered Long-StayShuttle 5 min~€55~€100–€105~€13.50Yes
P3 Uncovered Long-StayShuttle 5 min~€55~€90–€95~€13.50No
P6 Valet Unsheltered2 min walk~€47.50~€95~€47.50No
P6 Valet Sheltered2 min walk~€55–€65~€110–€130~€55–€65No

Tip: Booking at least 2–4 weeks in advance via the official Schiphol Smart Parking portal (schiphol.nl) typically offers the best prices and guarantees a space.

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Services & Facilities

WiFi

Free WiFi is available throughout the entire airport terminal β€” landside and airside β€” via the network name "Airport_Free_Wifi". Simply connect to the network and follow the portal instructions. No time limits are currently enforced. The connection is adequate for browsing and streaming, though speeds can slow during peak periods. Premium faster WiFi is available as a paid upgrade for heavy users.

Lounges Summary

Schiphol's lounge options can be confusing because the airport uses the word "Lounge" to refer to both its airside shopping and dining halls and premium passenger lounges. The key premium lounges are:

  • KLM Crown Lounge 25 (Schengen, Lounge 1, near Pier D) β€” KLM business/first class, Flying Blue Platinum/Gold, SkyTeam Elite Plus. Walk-in €55. Hours: 04:45–22:00 daily.
  • KLM Crown Lounge 52 (Intercontinental, Lounge 3, near Pier F) β€” same access as above plus Delta SkyClub members. Walk-in €65. Hours: 04:45–22:00 daily.
  • Aspire Lounge 26 (Schengen, Lounge 1, 2nd floor near Pier D) β€” Priority Pass accepted, pay-at-door €40. Hours: 06:00–21:00.
  • Aspire Lounge 41 (Non-Schengen, Lounge 2, 3rd floor near E/D gates) β€” 625 mΒ², 180 seats, reopened February 2024. Priority Pass accepted, pay-at-door €45. Showers at extra charge (€17.50–€20). Hours: 06:00–21:00.
  • Oneworld Lounge (Non-Schengen, Lounge 2, 473 mΒ²) β€” opened February 2024, only second Oneworld branded lounge worldwide. Access for Oneworld Emerald/Sapphire and business class passengers. Hours: 05:30–22:00.
  • Star Alliance Lounge (Schengen, Lounge 1, near D gates) β€” Star Alliance Gold and business class. Hours: 05:30–21:00.
  • Privium ClubLounge (Landside, between Departure Halls 1 and 2) β€” Privium membership required (annual fee). Exclusive fast-track security lane included.

Shopping & Duty-Free

Schiphol is internationally renowned for its duty-free shopping. The airside Holland Boulevard (between Lounges 2 and 3) is a 300+ metre-long shopping boulevard with over 100 stores. From May 2025, Lagardère Travel Retail manages all core duty-free categories (perfume & cosmetics, liquor, tobacco, confectionery) across 20+ stores. Luxury brands including Hermès, Gucci, Burberry, Dior, and TAG Heuer are represented. Unique to Schiphol: a Rijksmuseum Amsterdam Schiphol satellite gallery (airside, non-Schengen), displaying original Dutch masterworks, and a Holland Casino Schiphol (airside, one of few airport casinos in Europe). Electronics, books, local specialities (Dutch Delft ceramics, stroopwafels, jenever gin), and a supermarket-style store are also available.

Dining

Schiphol has extensive dining options across price points. Notable restaurants include Bubbles Seafood and Wine Bar (Lounge 1 β€” oysters, champagne, sushi), Eataly (pizza, pasta, espresso), The Wanderer Restaurant & Bar (late 2025 addition, full cocktail bar), STACH (coffee and snacks, multiple locations in Lounges 1, 3, and 4), and Panorama Terrace (Fokker 100 aircraft experience, pizza/burgers). 24-hour dining options are limited in the terminal itself, but the Hilton and Sheraton hotels adjacent to the airport offer 24/7 room service.

Medical Facilities

A pharmacy (Apotheek Schiphol) is located landside in the main Schiphol Plaza area β€” open daily. A medical centre (First Aid post) is available in the terminal for acute medical needs. Airport staff can call for emergency medical assistance 24/7. Automated External Defibrillators (AEDs) are positioned throughout the terminal.

Family Facilities

The Baby Care Lounge is located on Holland Boulevard (between Lounges 2 and 3), open daily 06:00–22:00, featuring 7 private sleeping cabins for babies, bathrooms for bathing, private nursing areas, and dedicated changing areas. Additional nappy-changing facilities are distributed across all halls. Family-priority security lanes are available at most security checkpoints β€” look for signage or ask staff.

Accessibility (PRM Services)

Schiphol provides comprehensive services for passengers with reduced mobility (PRM). Request assistance in advance through your airline. Dedicated lifts connect all levels, including the railway platforms. Wheelchair assistance is available from check-in through to gate. Guide dogs are welcome throughout the terminal. The Schiphol Travel Assistance programme provides free assistance for travellers with disabilities or those travelling alone for the first time β€” book via schiphol.nl.

Currency Exchange & ATMs

Multiple currency exchange offices (GWK Travelex) are located throughout the terminal β€” landside (before security) and airside. Exchange rates are less favourable than city-centre rates; for better value, use an ATM (ING, ABN AMRO, and Rabobank ATMs are available landside and airside) with a low-fee card, or exchange money in Amsterdam city centre. Contactless card payment is accepted at virtually all airport shops and restaurants.

Luggage Storage

Left luggage / baggage storage is available at the Baggage Storage desks, located landside at Kelderplein (basement level between Arrivals 1 and 2). Open daily. Price: approximately €8–€12 per item per 24 hours depending on size. Lockers are also available near Arrivals.

Smoking

Smoking (including e-cigarettes and vaping) is completely prohibited in the entire terminal building, both before and after security. There are no designated smoking areas inside the terminal. Smokers must exit the building to the outdoor areas in front of the Departures halls. Non-compliance results in a fine.

Prayer Rooms & Chapel

A non-denominational Meditation and Prayer Room is located airside in the terminal (between Lounges 2 and 3 on Holland Boulevard). It is open 24/7 for passengers of all faiths. A separate airport chapel service is available β€” ask at information desks for current location. Prayer washing facilities are also available nearby.

Showers

Shower cabins are available airside, 24/7, in the EF filter area β€” accessible from Lounge 2 or from Holland Boulevard. These are clean, private cabins with towels and toiletries. Cost: approximately €15–€20 per session. KLM Crown Lounge members and Aspire Lounge passengers can also use shower facilities within their respective lounges (some at additional charge). The Sheraton Hotel adjacent to the terminal offers a full spa and fitness day pass for €39.

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Airlines & Destinations

Hub Airlines & Alliance Overview

KLM Royal Dutch Airlines is the dominant carrier at Schiphol, using it as its home base and primary hub. KLM is a founding member of the SkyTeam alliance and operates one of the most extensive intercontinental networks from Amsterdam, with flights to North America, Asia, Africa, South America, and the Middle East. KLM's main European operations share terminals with its SkyTeam partners. Air France-KLM Group also operates significant joint venture services, and Transavia (the low-cost leisure arm of Air France-KLM) is based at Schiphol. TUI Netherlands and Corendon Dutch Airlines operate extensive charter and leisure services.

Airlines by Alliance (2024–2025)

SkyTeam (primary hub alliance): KLM, Air France, Delta Air Lines, Aeromexico, Air Europa, China Airlines, China Eastern, Czech Airlines, Garuda Indonesia, Kenya Airways, Korean Air, Middle East Airlines, SAS, Saudia, TAROM, Vietnam Airlines, Virgin Atlantic, Xiamen Air.

Star Alliance: Lufthansa, Swiss, Austrian Airlines, Air Canada, United Airlines, Singapore Airlines, Turkish Airlines, Aegean Airlines, SAS, LOT Polish Airlines, TAP Air Portugal, Avianca, Ethiopian Airlines, and others.

Oneworld: British Airways, American Airlines, Cathay Pacific, Finnair, Iberia, Royal Air Maroc, Royal Jordanian, Japan Airlines, Qatar Airways.

Low-Cost & Unaligned Carriers: easyJet (major operation, Pier H), Ryanair (Pier M), Norwegian Air, TUI, Transavia, Corendon, Wizz Air, Vueling, Jetblue, Play (Iceland), Air Arabia Maroc, Pegasus Airlines, SunExpress, Bulgaria Air, Air Serbia, Croatia Airlines, Air Baltic, Icelandair, EgyptAir, El Al, Kuwait Airways, Etihad Airways, Emirates, Qatar Airways.

Top Busiest Routes from Amsterdam (2024)

RankRoutePrimary CarriersNotes
1Amsterdam (AMS) β€” London Heathrow (LHR)KLM, British AirwaysBusiest European route from AMS
2Amsterdam (AMS) β€” Paris Charles de Gaulle (CDG)KLM, Air FranceMajor SkyTeam connection
3Amsterdam (AMS) β€” New York JFK (JFK)KLM, DeltaTop transatlantic route
4Amsterdam (AMS) β€” Barcelona (BCN)KLM, Vueling, easyJetHigh leisure demand
5Amsterdam (AMS) β€” Madrid (MAD)KLM, Iberia, Vuelingβ€”
6Amsterdam (AMS) β€” Rome Fiumicino (FCO)KLM, ITA Airwaysβ€”
7Amsterdam (AMS) β€” Dubai (DXB)KLM, EmiratesEmirates operates A380 to AMS
8Amsterdam (AMS) β€” Singapore (SIN)KLM, Singapore AirlinesMajor long-haul route
9Amsterdam (AMS) β€” Istanbul (IST)KLM, Turkish AirlinesHigh growth in 2024
10Amsterdam (AMS) β€” Nairobi (NBO)KLM, Kenya AirwaysAfrica hub route

Schiphol's top destination markets in 2024 were the UK, Spain, Italy, USA, and Turkey. The airport served 301 destinations across 5 continents, of which 124 were intercontinental. In total, 45.3 million passengers flew on European routes and 21.5 million on long-haul intercontinental routes.

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Distances & Travel Times

Distances from Amsterdam Airport Schiphol

DestinationDistanceBy CarBy Public Transport
Amsterdam City Centre (Dam Square)18 km by road20–35 min20 min (train to Centraal)
Amsterdam Centraal Station18 km by road20–30 min17–20 min (direct NS train)
Amsterdam Zuid (South) Station10 km10–15 min6–8 min (Intercity Direct)
Rotterdam Centraal58 km35–45 min25–30 min (direct Intercity)
The Hague (Den Haag Centraal)45 km30–40 min30–35 min (direct Intercity)
Utrecht Centraal50 km30–40 min30 min (direct Intercity)
Haarlem9 km15–20 min15 min (direct Sprinter)
Amsterdam RAI Exhibition Centre12 km15–20 min12 min (train to Amsterdam Zuid + walk)
Rijksmuseum Amsterdam16 km20–25 min35 min (train + bus 397)
Van Gogh Museum16 km20–25 min35 min (bus 397 to Museumplein)
Leidseplein (Entertainment District)16 km20–25 min30 min (bus 397)
Brussels, Belgium205 km2h 00–2h 30 min~2h (Thalys/Intercity train)
Paris Charles de Gaulle Airport480 km4h 30 min~3h 30 min (Thalys Paris)
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Passenger Statistics

Amsterdam Airport Schiphol β€” Traffic Statistics

Schiphol is the Netherlands' only hub airport and one of Europe's major aviation gateways. Its post-COVID recovery has been steady, with 2024 marking an important return to growth β€” though total passenger numbers remain below the all-time record of 71.7 million set in 2019. The Dutch government's decision to cap annual flight movements at 478,000 from 2025 (down from the pre-COVID permitted maximum of 500,000) will limit future growth.

Annual Passenger Statistics

YearPassengersYoY ChangeNotes
201971.7 million+3.7%All-time record
202020.9 million-71%COVID-19 pandemic
202125.5 million+22%Partial recovery
202252.3 million+105%Summer chaos β€” staff shortages, 5-hour queues
202361.9 million+18%Continued recovery
202466.8 million+8%Strong growth; new €6B investment plan announced

2024 Key Performance Indicators

  • Total passengers: 66.8 million (Schiphol official) / ~67.8 million (ACI international method)
  • Direct/O&D passengers: 42.5 million
  • Transfer passengers: 24.3 million (12.1 million unique; counted twice per ACI method)
  • Air Transport Movements (ATMs): 473,815 (+7.2% vs 2023)
  • Cargo volume: 1.49 million tonnes (+8.2% vs 2023)
  • Destinations: 301 (124 intercontinental)
  • European connectivity ranking: 2nd in Europe (behind Istanbul), 5th globally (ACI 2024)
  • European ranking by passengers: 4th in Europe
  • Global ranking by international passengers: 5th worldwide
  • Busiest months: July and August (peak summer holiday season)

In 2024, Schiphol also recorded 8.2% growth in cargo to 1.49 million tonnes β€” a 10% increase over pre-pandemic 2019 levels, making it Europe's 4th busiest cargo airport. Schiphol Group announced a €6 billion infrastructure investment plan for 2024–2029, including renovation of Pier C, new baggage handling systems, and climate control upgrades.

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Frequently Asked Questions

The fastest and most popular option is the train from Schiphol Airport Station, located directly beneath Schiphol Plaza. The journey to Amsterdam Centraal takes 17–20 minutes with trains every 5–10 minutes. A single 2nd-class ticket costs €6.20. Bus 397 (Amsterdam Airport Express) takes about 30 minutes to Leidseplein/Museumplein and costs €6.50. Taxis from the official rank cost €40–€60 and take 20–40 minutes depending on traffic.
Yes, Schiphol offers free WiFi throughout the entire terminal β€” landside (before security) and airside (after security). Connect to the network 'Airport_Free_Wifi' and follow the portal instructions. There is no enforced time limit. Speeds are generally good for browsing and email; a paid premium tier is available for faster speeds during busy periods.
For Schengen (European) flights, Schiphol recommends arriving at least 2 hours before departure. For non-Schengen/intercontinental flights, allow at least 3 hours. During peak summer months (July–August) and public holidays, add an extra 30–60 minutes. If using biometric passport control (eGates), the process is faster. Check-in for most flights opens 3 hours before departure.
Schiphol is open 24/7, but overnight sleeping in the terminal is limited. Security guards conduct rounds from midnight, checking for boarding passes. Passengers without boarding passes may be asked to leave until 04:00 reopening. The YOTELAIR (airside, Lounge 2) is the main option for transit passengers with valid boarding passes, with stays from 4 hours. Nearby hotels β€” Hilton, Sheraton, citizenM β€” are walkable and available 24/7.
Baggage storage (left luggage) is available at the Baggage Storage desk on Kelderplein, the basement level between Arrivals 1 and 2. It is open daily. Costs are approximately €8–€12 per item per 24 hours depending on size. Lockers are also available near the Arrivals halls. The service handles all bag sizes including oversized items and sports equipment.
Schiphol has one terminal divided into three departure halls. KLM Schengen (European) flights typically depart from Departure Hall 1 (check-in desks 1–24), KLM intercontinental from Hall 2/3. easyJet and other European carriers use Halls 1 and 2. Ryanair departs from Hall 3 / Pier M. Always check your boarding pass or the Schiphol departures board, as gate assignments can change. Walking time between far ends of the terminal can be 20–25 minutes.
Yes. The Aspire Lounge 26 (Schengen) and Aspire Lounge 41 (non-Schengen) are open to any passenger with a same-day ticket for a walk-in fee of €40–€45. Priority Pass, DragonPass, and some premium bank card holders (such as ABN AMRO MeesPierson Private Banking) get free access. The KLM Crown Lounges charge €55–€65 walk-in for economy passengers. Booking in advance online can be slightly cheaper.
No. Smoking β€” including e-cigarettes and vaping β€” is completely banned inside the entire terminal building, both before and after security, with no exceptions. There are no designated indoor smoking areas. Smokers must exit the building to the outdoor areas in front of the Departure halls. Violations are subject to fines.
The Netherlands uses the Euro (€). Currency exchange offices (GWK Travelex) are located landside (before security) and airside. Exchange rates at airport desks are less favourable than city-centre rates. For better value, use an ATM inside the terminal with a bank card that charges low foreign exchange fees, or exchange money in Amsterdam city centre. Virtually all shops, restaurants, and services at the airport accept contactless card payment.
Schiphol has a wide variety of dining options. Highlights include Bubbles Seafood and Wine Bar (Lounge 1 β€” champagne, oysters, sushi), Eataly (Italian pizza and espresso, Lounge 1), The Wanderer Restaurant & Bar (new cocktail bar, Lounge 1, from late 2025), and STACH (coffee and fresh snacks, multiple locations). For views of the runway plus a Fokker 100 aircraft to climb into, head to the Panorama Terrace. Budget options include supermarket-style food and pastry counters throughout.
Schiphol Airport Station (below Schiphol Plaza) provides direct NS train connections to Rotterdam Centraal (25–30 min), The Hague (Den Haag Centraal, 30–35 min), Utrecht Centraal (30 min), Haarlem (15 min), Eindhoven (~60 min), and many other cities. International trains (Thalys to Brussels and Paris, Eurostar to London via the Channel Tunnel) also depart from Schiphol β€” book these in advance at ns.nl. Trains run daily from approximately 05:00 to 01:00, with limited night-train service.
Report a lost item immediately at one of three Lost & Found desks: Kelderplein (basement, between Arrivals 1 and 2, open 08:00–20:00); Lounge 1 airside (06:00–20:00); Holland Boulevard airside (06:00–20:00). If you have already left the airport, call Schiphol Lost & Found at +31 20 333 0333. For lost passports or ID documents, call +31 88 958 18 14 (these are handed to the Royal Netherlands Marechaussee). For items left onboard an aircraft, contact your airline directly.

Contact Information

Airport Address

General Information β€” Schiphol

Phone: +31 (0)20 794 0800

24/7 (automated information line); Customer Service Mon–Fri 08:00–18:00

Official Website

https://www.schiphol.nl/en/

Social Media

Twitter: @Schiphol

Facebook: Schiphol Amsterdam Airport

Instagram: @schiphol

Lost & Found

Phone: +31 20 333 0333

Location: Three desks: Kelderplein (basement, between Arrivals 1 and 2); Lounge 1 airside; Holland Boulevard airside (between Piers E and F)

Open: Desks open daily 06:00–20:00 (airside); 08:00–20:00 (landside Kelderplein)

Lost Passports / ID Documents

Phone: +31 (0)88 958 18 14

Pro Tips for Amsterdam Schiphol

At The Airport:
  • Walking from Pier M (Ryanair) or Pier H (easyJet) to Pier D (KLM) can take 20–25 minutes β€” the terminal is vast. Give yourself extra time if connecting or heading to a gate at the far end of a distant pier. Follow the yellow overhead signs and moving walkways.
  • The Rijksmuseum Amsterdam Schiphol (airside, Holland Boulevard, between Lounges 2 and 3) is genuinely worth a visit β€” it displays original Dutch Golden Age masterworks including Rembrandts and Vermeers, free of charge for all transit passengers. Open daily from 07:00 to 20:00.
  • Skip the currency exchange desks and use the ING, ABN AMRO, or Rabobank ATMs in Schiphol Plaza (landside) or near Arrivals β€” they dispense euros at the official exchange rate with no commission (subject to your bank's fees). Avoid Travelex kiosks unless you have no other option.
  • The Priority Security Fast Track lanes (available to premium passengers and Privium members) can save 30–45 minutes during peak summer mornings. If you're flying economy but need to make a tight connection, ask a KLM agent β€” they sometimes redirect passengers to the faster Priority lane.
Before You Fly:
  • Book P3 Long-Stay parking online at least 1–2 weeks in advance on schiphol.nl β€” walk-up prices can be 30–50% higher than pre-booked rates, and P3 covered parking sells out during summer peak season (July–August).
  • If flying KLM, download the KLM app before your trip β€” it provides digital boarding passes, real-time gate changes, and allows self-check-in up to 30 hours before departure. Self-service bag drop kiosks at Schiphol are fast, but queues can form at peak times.
  • For intercontinental connections via Schiphol, allow a minimum of 1 hour 15 minutes for same-terminal connections (Schengen-to-Schengen) and at least 2 hours for connections involving immigration (non-Schengen). Schiphol's Minimum Connecting Time (MCT) is officially 40 minutes, but the F and M piers are far from D and E piers.
  • Buy your NS train ticket to Amsterdam in advance online at ns.nl or use a contactless bank/credit card at the yellow card readers at the escalators in Schiphol Plaza β€” no need to queue at vending machines. Children under 4 travel free; ages 4–11 use the €2.50 Railrunner day ticket.
Common Mistakes:
  • Ignoring the Kiss & Ride rule: The Kiss & Ride zone in front of Departures is for drop-offs ONLY β€” waiting even seconds is actively enforced by uniformed officers. To pick up an arriving passenger, drive to P1 and pay the short-stay fee (€2.50 per 20 minutes). Fines for waiting in Kiss & Ride are issued quickly.
  • Taking an unofficial taxi: Unlicensed drivers actively solicit passengers near Arrivals, sometimes wearing yellow vests with 'Official Taxi' signs. Always walk to the clearly marked Official Taxi Stand outside Schiphol Plaza. Unofficial taxis have no insurance and often charge 3–4x the normal fare.
  • Assuming one extra hour is enough during summer peak: In July and August, security queues at the non-Schengen security checkpoint (Departure Hall 2) regularly run 45–90 minutes. Schiphol officially recommends arriving 3 hours before non-Schengen flights during this period. The 2022 baggage handling meltdown was the most severe in recent history β€” always check Schiphol's operational status updates before travel.